Turnaround Time

Standard Production:
Normal turnaround time for custom t-shirts, hats, and apparel is 8-15 business days starting when you process your payment and approve your design proofs (depending on size & complexity).

Please note that turnaround time for promotional products varies per item, so please contact us for exact delivery estimates.

If You Have a Hard Due Date:
If you need your order delivered by an exact date, please let your product specialist know in advance to ordering so we can plan ahead and confirm production schedule availability. We’ve never missed a hard due date, so rest assured that our project managers are always monitoring production to make sure everything stays on schedule.

Rush Orders:
Rush ordering is sometimes available for turnaround times as quick as 4 business days. Please contact us for more info on rush order availability and pricing.

Shipping Services & Speed

UPS Ground

Our standard form of shipping is via UPS Ground. Once your order is shipped, you will receive a tracking number/s.

If you would like to expedite your shipping, please contact as soon as you place your order. Once we ship your order we cannot upgrade the shipping speed. If you would like to upgrade your shipping, please contact us and we will send you options and pricing.

Please email your shipping upgrade requests to: [email protected]

Free Local Delivery

If your delivery address is in Dallas, TX, we provide free same-day delivery as soon as production of your order is completed (if ready before 2pm on non-holidays). We will email you when your order is out for delivery!

UPS Ground | Ship Speed Estimate

Please reference the map above to estimate ship speed from our facility in Texas following item production time stated above.
If you have any questions or need exact in-hands dates, please contact us.